Terms of Use

Last updated: November 6, 2026

These Terms of Use (the "Terms") govern your use of the FloraScan mobile application, the website at florascan.win and any related services (together, the "Service"), provided by FloraScan ("we", "us", "our"). By downloading, accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who can use FloraScan

You must be at least 13 years old, or the minimum age required in your country to consent to the processing of your personal data, whichever is higher. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian.

2. What the Service does

FloraScan helps you identify plants from photos, recognize possible plant health problems, read care guides, receive care reminders and chat with an AI plant assistant. Some features are free and some require a paid subscription. We may add, change or remove features over time.

3. AI results and safety

Identifications, diagnoses, care recommendations and assistant replies are generated automatically by machine-learning models. They can be wrong, incomplete or out of date, and they are provided for general informational purposes only.

You are responsible for how you use the results, including any treatment you apply to your plants (for example fertilizers, pesticides or fungicides). Always follow the product label and local regulations.

4. Your content

"Your Content" means the photos, messages, notes and other material you submit to the Service. You keep all ownership rights in Your Content.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display Your Content as needed to operate, provide and improve the Service. This includes sharing Your Content with the service providers that perform plant identification, health assessment and AI processing on our behalf, as described in our Privacy Policy. Some of these providers may keep submitted photos to improve their own recognition models.

You confirm that you have the right to submit Your Content and that it does not break the law or infringe anyone else's rights. Please avoid submitting photos that show people, faces, documents or other personal information.

5. Subscriptions and payments

Some features are available only with a paid subscription ("Premium").

• Subscriptions are purchased through the Apple App Store and charged to your Apple Account when you confirm the purchase.
• Subscriptions renew automatically at the end of each billing period unless auto-renewal is turned off at least 24 hours before the current period ends. Your account will be charged for renewal within 24 hours before the current period ends.
• You can manage or cancel your subscription at any time in your Apple Account settings. Deleting the app does not cancel your subscription.
• If a free trial is offered, any unused part of the trial is forfeited when you purchase a subscription. If you do not cancel before the trial ends, the subscription starts and you will be charged.
• Refunds are handled by Apple under its own policies. We cannot issue refunds for App Store purchases.
• We may change subscription prices. Apple will notify you in advance as required, and you can cancel before the new price takes effect.

6. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in violation of these Terms;
• copy, modify, reverse engineer, decompile or try to extract the source code or models of the Service, except where the law expressly allows it;
• scrape, harvest or bulk-download content or results, or use them to build a competing product, dataset or machine-learning model;
• get around usage limits, paywalls or security measures, or share your subscription access with others;
• upload malware, illegal content, or content that infringes the rights of others;
• use the AI assistant to generate harmful, abusive, deceptive or illegal content;
• interfere with or overload the Service or its infrastructure.

7. Our intellectual property

The Service, including its software, design, text, graphics, care guides and trademarks, is owned by us or our licensors and protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, for your personal, non-commercial use, in line with these Terms. All rights not expressly granted are reserved.

You may use the results the Service generates for you for your own personal purposes.

8. Third-party services

The Service relies on third-party services such as app stores, cloud hosting, plant identification providers and AI model providers, and may link to third-party websites. We are not responsible for third-party services or content, and your use of them may be subject to their own terms.

9. Apple App Store terms

If you downloaded the app from the Apple App Store:

• These Terms are between you and us, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
• Apple is not responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection claims.
• Apple is not responsible for investigating, defending, settling or discharging any third-party claim that the app infringes intellectual property rights.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free or that any identification, diagnosis or recommendation will be correct.

11. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of plants, property, data, profits or goodwill, arising from or related to your use of the Service. Our total liability for any claim related to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim arose, or USD 50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

12. Suspension and termination

You can stop using the Service at any time. We may suspend or end your access if you break these Terms, if required by law, or if we stop offering the Service. Sections that by their nature should survive termination (including Your Content license as needed to complete deletion, intellectual property, disclaimers and limitation of liability) will survive.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will let you know in the app or by other reasonable means before they take effect. If you keep using the Service after the changes take effect, you accept the updated Terms.

14. General

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer ours as part of a merger, acquisition or sale of assets. If you are a consumer, nothing in these Terms affects the rights you have under the mandatory consumer protection laws of your country of residence.

15. Contact us

Questions about these Terms? Email us at support@florascan.win.